1. Introduction

Welcome to DATA ARTISAN! These Terms and Conditions govern your use of our website (www.dataartisantech.com) and the purchase of products including Excel google sheet templates, offered by DATA ARTISAN, initiated by Zakia Khalid. By accessing our website and using our services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website.

2. User Account

To create an account, users are required to provide a valid email address. A unique account creation link will be sent to the provided email address, which you must click to complete the registration process. Once your account is created, please ensure that your account details—including your full name, email address, and billing address—are accurate and up-to-date. This information is essential for order verification, payment processing, and delivery purposes. Incorrect or incomplete details may result in delays or issues with your orders. After completing your profile, you can access your account dashboard, where you can view and track your orders, access your downloadable products, and update your personal and billing information at any time.

All your purchases and downloadable files will be available in the Orders and Downloads sections of your dashboard. Please ensure you download your files within the specified time frame to avoid access issues. By providing accurate information and keeping your account details updated, you can enjoy a seamless shopping experience and easy access to your purchased templates.

3. User Conduct

• Provide correct data and credentials as this will be used to further enhance user experience.
• Our website and services are intended for use by individuals 18 years or older. By accessing or purchasing from our site, you confirm that you meet this requirement.
• Prohibited activities on the website, such as hacking, fraudulent transactions, or violating intellectual property rights.
• Users must not attempt to access or collect personal data of other users, staff, or third parties without authorization.
• Users are prohibited from using automated tools, scripts, or bots to interact with the website.
• No reverse engineering, decompiling, or otherwise attempting to extract the website’s source code or algorithms.
• Users must not engage in activities that could harm, overload, or disrupt the website or associated systems, including denial-of-service (DoS) attacks or spamming.

4. Product and Restrictions

All templates sold on our website are digital products available for download upon purchase.

a. Personal and Business Use Only:
Templates purchased from DATA ARTISAN are licensed solely for the personal or internal business use of the purchaser. This means templates can be used:

• For creating internal reports or projects for your organization.
• In your own personal or professional capacity for analysis or presentation purposes.
• Templates are customizable for your personal use

b. Prohibited Actions:

The following actions are strictly prohibited:

• • Redistribution, resale, or sharing of the templates in their original or modified form, whether for free or for a fee.
  • Making templates available to others on any platform, including websites, cloud storage, or file-sharing services.
  • Claiming the templates, designs, or their underlying intellectual property as your own.
  • Using the templates to develop derivative products for commercial sale or distribution.
  • Including the templates or portions of them in client deliverables unless expressly authorized in writing by DATA ARTISAN.

5. Pricing and Payment Policy

• Prices for all products and are listed in USD currency on the website.
• Payment must be made in full for  templates before the product is delivered.
• Accepted payment methods include credit/debit cards(Visa, Mastercard, American Express and more) and online payment gateways(Stripe, PayPal, Payoneer and more) that are accepted by stripe. For ensuring further methods visit Accepted Methods Stripe
• All transactions are securely processed using third-party payment gateways.
• DATA ARTISAN does not store sensitive payment information. It will only store name, email and billing address for verification and fraud prevention.
• All payments are processed securely through Stripe. By purchasing our products, you agree to Stripe’s Services Agreement and   Stripe’s Privacy Policy.
• By using our services, you agree to comply with Stripe’s terms and conditions regarding payment processing Stripe’s Payment Terms.

6. Intellectual Property

• All templates, designs, code, documentation, and other materials provided on the website are the intellectual property of DATA ARTISAN and are protected by copyright.

• Users are granted a limited, non-exclusive, non-transferable license to use the purchased products for personal use or personal business purposes only. This license permits users to customize the templates to suit their specific needs, provided such customization is for their own use and does not involve unauthorized distribution or resale.

• Unauthorized reproduction, modification, distribution, or resale of our products, in whole or in part, is strictly prohibited.

• Any violation of these terms will result in immediate revocation of the license and may provoke legal action against the responsible party.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DATA ARTISAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

a. No Liability for Indirect, Consequential, or Incidental Damages

To the fullest extent permitted by applicable law, DATA ARTISAN, its affiliates, directors, officers, employees, agents, suppliers, and licensors shall not be liable for any indirect, consequential, incidental, special, or punitive damages arising out of or in connection with the use of or inability to use the products or services provided on the website, even if we have been advised of the possibility of such damages. This includes, but is not limited to, loss of revenue, profits, goodwill, business interruption, or loss of data.

b. Limitation of Direct Damages

In no event shall DATA ARTISAN’s total liability to you, whether in contract, tort (including negligence), or otherwise, exceed the total amount paid by you for the specific product or service giving rise to the liability. This limitation applies regardless of whether the liability arises from a breach of these Terms and Conditions or from the use of or reliance on any information, products, or services provided by DATA ARTISAN.

c. Exclusion of Warranties for Third-Party Services

DATA ARTISAN is not responsible for any failures, errors, or damages arising from the use of third-party services, including payment gateways, software integrations, or external tools. Users are responsible for reviewing and complying with the terms and conditions of any third-party services used in conjunction with our products or services.

d. No Liability for User Errors

DATA ARTISAN is not liable for any damages or losses resulting from user errors, such as incorrect data entry, improper application of templates, or failure to follow instructions provided with the templates.

e. Force Majeure

We shall not be held liable for any delay or failure to perform our obligations under these Terms and Conditions due to causes beyond our reasonable control, including but not limited to natural disasters, technical failures, or government restrictions.

8. Modifications to the Terms

DATA ARTISAN reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.

9. Dispute Resolution Policy

 At DATA ARTISAN, we are committed to resolving any disputes that may arise between us and our customers in a fair and efficient manner. We encourage open communication and believe that most issues can be resolved amicably. We aim to resolve disputes through direct communication within 30 days. If arbitration is required, resolution may take longer depending on the complexity of the dispute. This Dispute Resolution Policy outlines the steps we will take to address any concerns you may have.

a. Direct Negotiation/Communication:

We believe that most disputes can be resolved through direct communication. If you have a complaint or issue, please contact us at (support@dataartisantech.com). Provide us with as much detail as possible about the issue, including your order number, the product in question, and the nature of your concern. We will make every effort to respond to your inquiry within 2-5 business days and work with you to find a mutually agreeable solution. 

b. Online Dispute Resolution (ODR) Platforms:

If direct communication does not resolve the issue, we encourage you to consider ODR platforms. We are also open to using established Online Dispute Resolution (ODR) platforms. These platforms provide a structured and efficient way to resolve disputes online, often through mediation or arbitration. We are willing to discuss using a mutually agreeable ODR platforms. The costs of the platform will be shared equally between the parties.

c. Chargebacks (Payment Disputes):

If you are dissatisfied with your purchase and have exhausted other avenues for resolution, you may have the option to file a chargeback with your credit card company. Please be aware that filing a chargeback should be a last resort. Filing a chargeback without valid grounds may result in legal action. We encourage you to contact us first to explore other options. We will cooperate fully with the credit card company’s investigation of any chargeback dispute. However, if the chargeback is deemed to be frivolous or without merit, we reserve the right to pursue other remedies to recover the funds. 

d. Resolution by Arbitration:

Any dispute arising out of or relating to these Terms, including their breach, termination, enforcement, interpretation, or validity, and the determination of the scope or applicability of this arbitration agreement, shall be resolved exclusively through arbitration administered by the American Arbitration Association (AAA) in accordance with its applicable rules and regulations.

We are committed to resolving disputes efficiently and fairly through arbitration. The arbitration proceedings shall be conducted virtually or remotely where possible to accommodate the parties’ locations. The costs of the arbitration shall be shared equally by the parties. The arbitrator’s decision shall be final and binding on both parties, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

10. Access Termination

We may suspend or terminate your account or access to the Services, with or without notice, for any reason, including, but not limited to: (a) breach of these Terms; (b) violation of intellectual property rights; (c) unauthorized access to the Services; (d) non-payment; (e) abusive or harmful conduct; or (f) any other conduct that we deem harmful to our business or other users

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of Wyoming, USA. This is important to clarify where legal actions will be taken.

12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or the products, please feel free to contact us at   

Email: support@dataartisantech.com

Customer Support URL: https://dataartisantech.com/customer-support/

Final Agreement

By using the services provided on our website, you acknowledge and agree to abide by these Terms and Conditions. These Terms govern your relationship with DATA ARTISAN and supersede any prior agreements or understandings, whether written or oral, regarding the use of our website and products. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

We reserve the right to update, amend, or modify these Terms and Conditions at any time, with changes posted on this page. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.