Frequently Asked Questions (FAQ)
How can I contact you for support?
You can contact us via support email or through the live chat on our website. Please provide as much detail as possible in your message so we can better assist you. We will respond to your inquiry as soon as possible.
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How long does it take to complete a typical project?
Project timelines vary by complexity. Simple dashboards may take 2–4 days, while full financial systems can take 1–3 weeks. We always provide an estimated timeline upfront.
Do you offer ongoing support and maintenance?
Yes. We offer both one-time setup and monthly support packages to ensure your systems run smoothly and stay up to date.
What tools and technologies do you use?
We work with Microsoft Excel, Google Sheets, Google Apps Script, Excel VBA, Google Looker Studio, Zapier, and other automation tools.
Can I get a free consultation before hiring?
Absolutely. Contact us for a free 15-minute zoom meeting where we’ll discuss your needs and suggest the best solution no obligation.
How can I get started?
Just fill out our contact form or email us. We’ll schedule a quick meeting to understand your goals and get started with a plan that fits your budget and timeline.
Do you work with small businesses or only large companies?
We work with businesses of all sizes — from solopreneurs to global firms. Our solutions are always customized to your needs and scale.
Do you sign NDAs for sensitive data or projects?
Yes, we take confidentiality seriously. We’re happy to sign a Non-Disclosure Agreement before starting any work involving private or sensitive data.
Do you create dashboards for real-time data tracking?
Yes. We build interactive dashboards in Google Sheets, Excel, and Looker Studio that auto-update with your data, helping you make quick and smart decisions.
Can you integrate my tools with other platforms like Google Forms, Gmail, or CRMs?
Yes! We use automation tools (like Google Apps Script or Zapier) to connect your spreadsheets with forms, emails, CRMs, invoicing apps, and more.
Is your work one-time or do you offer long-term support?
Both. We can build a project and hand it over, or stay on retainer to support and enhance it over time. Many of our clients retain us monthly for updates and support.
Do you work with international clients?
Yes. We work with clients in the US, UK, Canada, UAE, Australia, and more. We adjust for your timezone and communicate via Zoom, Google Meet, or email.
How do you ensure accuracy in financial models?
We use structured modeling techniques, quality checks, and transparent assumptions. We also provide documentation and walkthroughs so you understand every part of your model.
How do you charge for your services?
We offer flexible pricing — hourly, fixed project-based, or monthly retainers — depending on your needs. After a quick consultation, we’ll send a clear proposal with timelines and pricing
We’ve done our best to cover the most common questions about our products and services, but we understand that you might have something else on your mind. If you‘re still unsure about anything or need further clarification, please don‘t hesitate to reach out to us. We look forward to hearing from you and helping you find the answers you need! 😊
