Refund Policy
Refund Policy
Transparency is a key value at DATA ARTISAN.
All sales of our digital products (Excel or Google Sheet templates) are final. We do not offer refunds or exchanges for these products once the purchase is complete and the template is accessible for download.
Our no-refund policy is in place due to the instant access and irrevocable nature of digital goods. Once a template is downloaded, it cannot be returned.
We are committed to providing high-quality templates. If you experience any technical issues with a template, such as file corruption or incompatibility, please contact us at support@dataartisantech.com with details of the issue. We will make every effort to resolve the problem, including providing replacement files or technical assistance.
Before purchasing, please carefully review the product description, features, and system requirements to ensure the template meets your needs. We provide detailed information and, where possible, previews of our templates on the product pages. If you have any pre-sales questions, please contact us, and we will be happy to assist you.
Thank you for your understanding.
If you have questions, reach us at support@dataartisantech.com.